Qantas Airways Guangzhou Office

Qantas Airways is the flag carrier of Australia and its largest airline by fleet size, international flights and international destinations. It is one of the international airlines in Australia offers scheduled commercial flights to China.

Qantas Airways

Contact Qantas Airways

Qantas Airways offers scheduled flights between Guangzhou and major cities in Australia.

Guangzhou Office Contact Information

Tel: 400 819 9495 (Toll-free, call from China only)

Office Hours: 9:00 am to 9:00 pm (daily)

Tel: +86 20 3862 1600 (call from overseas)

Office Hours: 9:00 am - 5:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays.

Airport Name: Guangzhou Baiyun International Airport

Note: Not all international calls are toll free. Rates for calls from a cell phone may be higher than calls from a landline. In some locations, a General Sales Agent (GSA) may handle marketing, ticketing, sales and reservations on behalf of Qantas Airways.

Queries handled by Qantas Airways Guangzhou Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • Qantas Club Enquiries
  • Corporate Reward Program
  • Economy Class Services
  • Animals and Pets
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Self Service Kiosk Check-in
  • Qantas Points
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Travel Insurance
  • QantasLink
  • Qantas Codeshare Partners

If you're unable to find the answer from local agent, please contact Qantas Airways Customer Service directly at:

Head Office (HQ) Tel Number Email
Qantas Airways
10 Bourke Road
Mascot NSW 2020
Australia		 13 13 13 (24x7, call from Australia only)
+61 7 3815 8000 (call from overseas)		 n/a


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