Singapore Airlines Guangzhou Office

Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major international airlines offers scheduled commercial flights between China and Singapore.

Singapore Airlines

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Guangzhou and Singapore.

Singapore Airlines Guangzhou Contact Information

Guangzhou City Office

Room 2701-04
Metro Plaza, No.183-187
Tian He Bei Road
Guangzhou 510620
China

Tel:  86-20-8755 6300
Fax: 86-20-8755 5518

Email: cn_customerrelations@singaporeair.com.sg

Operating Hours

Reservation: 9:00 am to 5:30 pm (Mon - Fri) / Weekends and public holiday - Closed

Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / Weekends and public holiday - Closed

*For matters relating to your tickets, please contact the relevant Singapore Airlines or SilkAir reservations office of your departure city.

For any urgent matters, please call +65-6223 8888 (24 hours Contact Centre in Singapore).

Airport Office

Room C3179
Main Terminal Lobby, Level 1
Guangzhou Baiyun International Airport
Guangzhou 510405
China

Tel: 86-20-3606 7588
Fax: 86-20-3606 2261

Operating Hours: 9:00 am to 5:30 pm daily.

Note: During flight operation hours, please proceed to SQ check in counters at Row N on the Departure Level, Level 3 in T2 for SQ851 and SQ853.

There are no Reservations/Ticketing facilities at the airport office.

Lost and Found Office

BGS International Baggage Inquiries
Level 2 Arrival Hall, Room C4S130
Passenger Terminal Building 3
Guangzhou Capital International Airport
Guangzhou 100621
China

Tel:  86-20-8612 2921
Fax: 86-20-3606 8106

Operating Hours: 8:00 am to 11:00 pm daily.

Airport Name: Guangzhou Baiyun International Airport

Queries handled by Singapore Airlines Guangzhou Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • PPS Club
  • Animals and Pets
  • In-Flight Meals
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • KrisFlyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SilverKris Lounge
  • KrisFlyer Gold Lounge
  • Codeshare Partners

If you're unable to find the answer from local agent, please contact Singapore Airlines 24-hour Call Centre as below:

Head Office (HQ) Tel Open
Singapore Airlines
2 Orchard Turn
#04-05 ION Orchard Singapore
238801 Singapore		 +65 6223 8888 24x7


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