Singapore Airlines Hanoi Office

Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major international airlines offers scheduled commercial flights between Vietnam and Singapore.

Singapore Airlines

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Hanoi and Singapore.

Singapore Airlines Hanoi Contact Information

Hanoi City Office

17 Ngo Quyen Street
Hoan Kiem District, Ha Noi
Viet Nam

Tel:  +84 24 3826 8888
Fax: +84 24 3826 8666

Email: sia_han@singaporeair.com.sg

Operating Hours: 8:00 am to 5:30 pm (Mon - Fri) / weekend and public holiday - Closed.

For any urgent matters outside office hours, please call +65-6223 8888 (24 hours Contact Centre in Singapore).

Agency and Corporate Sales

Tel: +84 24 3934 9418
Fax: +84 24 3826 8666

Airport Office

Noi Bai International Airport
Phú Minh, Sóc Sơn, Hà Nội
Vietnam

Tel: +84 24 3886 5545
Fax: +84 24 3886 5543

Operating Hours: 8:30 am to 5:30 pm

Note: The Airport Office is an Operations and Administrative office only. There are no Reservations/Ticketing facilities at the airport office.

For ticketing and reservations enquiries, please call +84 24 3826 8888.

Lost and Found Office

Level 1, Arrival Hall
Noi Bai International Airport

Tel:  +84 24 3884 0008
Fax: +84 24 3886 5059

Email: sia_han@singaporeair.com.sg

Singapore Airlines Air Cargo Office

Tel:  +84 24 3934 3299
Fax: +84 24 3826 8666

Airport Name: Noi Bai International Airport

Queries handled by Singapore Airlines Hanoi Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • PPS Club
  • Animals and Pets
  • In-Flight Meals
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • KrisFlyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SilverKris Lounge
  • KrisFlyer Gold Lounge
  • Codeshare Partners

If you're unable to find the answer from local agent, please contact Singapore Airlines 24-hour Call Centre as below:

Head Office (HQ) Tel Open
Singapore Airlines
2 Orchard Turn
#04-05 ION Orchard Singapore
238801 Singapore
+65 6223 8888 24x7


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