Singapore Airlines Hong Kong Office

Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major international airlines offers scheduled commercial flights between Hong Kong and Singapore.

Singapore Airlines

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Hong Kong and Singapore.

Singapore Airlines Hong Kong Contact Information

Hong Kong City Office

17th Floor United Centre
95 Queensway
Admiralty
Hong Kong

Tel:  +852 2520 2233 (Reservations & Ticketing)
Fax: +852 2865 6701

Email: hk_feedback@singaporeair.com.sg

Operating Hours

8:30 am to 5:30 pm (Mon - Fri) / Weekends and public holiday - Closed

For any urgent matters outside office hours, please call +65-6223 8888 (24 hours Contact Centre in Singapore).

Airport Office

Unit 401, 4/F Airport World Trade Centre
1 Sky Plaza Road
Hong Kong International Airport
Lantau, Hong Kong

Tel:  +852 2216 1088 (Flight information)
Fax: +852 2363 7197

Operating Hours: 7:00 am - 11:00 pm daily.

SilverKris Lounge: 6:15 am - 12:45 am

Note: The Airport Office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call +852 2520 2233.

There are no Reservations/Ticketing facilities at the airport office.

Lost and Found Office

Handling Agent for Singapore Airlines
Jardine Airport Services Ltd.
Room 6T010
Passenger Terminal Building 1
Hong Kong International Airport
Lantau, Hong Kong

Tel:  +852 2216 1027 (baggage enquiries only)
Fax: +852 2382 4543

Email: baggage.services@jasg.com

Operating Hours: 7:00 am to 12:00 am daily.

Airport Name: Hong Kong International Airport

Queries handled by Singapore Airlines Hong Kong Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • PPS Club
  • Animals and Pets
  • In-Flight Meals
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • KrisFlyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SilverKris Lounge
  • KrisFlyer Gold Lounge
  • Codeshare Partners

If you're unable to find the answer from local agent, please contact Singapore Airlines 24-hour Call Centre as below:

Head Office (HQ) Tel Open
Singapore Airlines
2 Orchard Turn
#04-05 ION Orchard Singapore
238801 Singapore		 +65 6223 8888 24x7


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