Singapore Airlines Shanghai Office

Singapore Airlines (SQ) is the flag carrier of Singapore and one of the major international airlines offers scheduled commercial flights between China and Singapore.

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Shanghai and Singapore.

Singapore Airlines Shanghai Contact Information
Shanghai City Office Room 1106-1110 Plaza 66 Tower 1 No.1266 Nanjing Xilu Shanghai 200040 China Tel: +86-21-6288 7999 Fax: +86-21-6288 7667 Email: cn_customerrelations@singaporeair.com.sg Operating Hours Reservation: 9:00 am to 5:30 pm (Mon - Fri) / Weekends and public holiday - Closed Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / Weekends and public holiday - Closed For matters relating to your tickets, please contact the relevant Singapore Airlines or SilkAir reservations office of your departure city. For any urgent matters, please call +65-6223 8888 (24 hours Contact Centre in Singapore). Airport Office* Room 2-B7-504 Terminal 2 Shanghai Pudong International Airport Shanghai 201202 China Tel: +86-21-6833 9991 / 92 / 93 / 94 Fax: +86-21-6833 9995 Operating Hours: 6:00 am to 12:30 am daily. Note: Shanghai Pudong International Airport office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call 86 - 21- 6288 7999. There are no Reservations/Ticketing facilities at the airport office. Lost and Found Office Room M33, Arrival Hall Terminal 2, Shanghai Pudong International Airport Shanghai 201202 China Tel: +86-21-6833 9150 Fax: +86-21-6833 9149 Operating Hours: 9:00 am to 10:00 pm daily. Airport Name: Shanghai Pudong International Airport

Singapore Airlines Shanghai Contact Information

Shanghai City Office

Room 1106-1110
Plaza 66 Tower 1
No.1266 Nanjing Xilu
Shanghai 200040
China

Tel: +86-21-6288 7999
Fax: +86-21-6288 7667

Email: cn_customerrelations@singaporeair.com.sg

Operating Hours

Reservation: 9:00 am to 5:30 pm (Mon - Fri) / Weekends and public holiday - Closed

Ticketing: 9:00 am to 5:00 pm (Mon - Fri) / Weekends and public holiday - Closed

*For matters relating to your tickets, please contact the relevant Singapore Airlines or SilkAir reservations office of your departure city. For any urgent matters, please call +65-6223 8888 (24 hours Contact Centre in Singapore).

Airport Office

Room 2-B7-504
Terminal 2
Shanghai Pudong International Airport
Shanghai 201202
China

Tel: +86-21-6833 9991 / 92 / 93 / 94
Fax: +86-21-6833 9995

Operating Hours: 6:00 am to 12:30 am daily.

Note: Shanghai Pudong International Airport office is an Operations and Administrative office only. For ticketing and reservations enquiries, please call 86 - 21- 6288 7999.

There are no Reservations/Ticketing facilities at the airport office.

Lost and Found Office

Room M33, Arrival Hall
Terminal 2, Shanghai Pudong International Airport
Shanghai 201202
China

Tel: +86-21-6833 9150
Fax: +86-21-6833 9149

Operating Hours: 9:00 am to 10:00 pm daily.

Airport Name: Shanghai Pudong International Airport

Queries handled by Singapore Airlines Shanghai Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
PPS Club
Animals and Pets

In-Flight Meals
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
KrisFlyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
SilverKris Lounge
KrisFlyer Gold Lounge
Codeshare Partners

If you're unable to find the answer from local agent, please contact Singapore Airlines 24-hour Call Centre as below:

Head Office (HQ)	Tel	Open
Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore 238801 Singapore	+65 6223 8888	24x7

Singapore Airlines